Pricing
ConvaiNet is an AI-native operational communications platform: one shared operator inbox for WhatsApp, Facebook Messenger, Instagram Direct and your website's chat widget, with AI agents and a knowledge base that work alongside your team. All plans below are billed as a subscription.
All prices are in Indian Rupees (INR) and are exclusive of GST. 18% GST is added at checkout. For example, the Starter plan at ₹500/month bills as ₹590 including 18% GST.
Every plan starts with a 7-day free trial. Annual billing costs the equivalent of 10 months — 2 months free compared with paying monthly.
Starter
For a single team getting its first channel live.
+ 18% GST · 50% off ₹1,000
+ 18% GST · 50% off ₹10,000 · 2 months free
- 1 WhatsApp number, 1 Instagram account and 1 Facebook Page
- 1 website chat widget
- Up to 2 operator seats in the shared inbox
- 5 GB of storage
- AI replies using your own model key
- Conversation history, notes, and canned responses
- Email support
Pro
For teams running support and sales across channels.
+ 18% GST · 50% off ₹1,800
+ 18% GST · 50% off ₹18,000 · 2 months free
- 3 WhatsApp numbers, 3 Instagram accounts and 3 Facebook Pages
- 3 website chat widgets
- Up to 10 operator seats
- 100 GB of storage
- Knowledge base with retrieval-grounded AI answers
- Automation and routing rules, plus a fallback agent for unrouted conversations
Enterprise
For larger operations that need room and a direct line to us.
+ 18% GST · 50% off ₹3,000
+ 18% GST · 50% off ₹30,000 · 2 months free
- Unlimited WhatsApp numbers, Instagram accounts and Facebook Pages
- Unlimited website chat widgets
- Up to 50 operator seats
- Unlimited storage
- Multiple specialist AI agents with per-agent knowledge bases
- Priority support with a named contact
- Onboarding and migration assistance
- Self-hosted deployment available under a separate agreement
Plan limits shown above are indicative. The exact plan contents, limits, and the final amount payable including 18% GST are shown at checkout before you pay.
Billing terms
- Prices are quoted in Indian Rupees (INR) and are exclusive of GST; 18% GST is added at checkout.
- Every plan includes a 7-day free trial. You will not be charged during the trial.
- Subscriptions renew automatically at the end of each billing period — monthly or annual, as chosen — until you cancel. You can cancel at any time from your account settings; cancellation stops future renewals.
- Fees are non-refundable except where required by law. See our Refund & Cancellation Policy.
- We may change pricing on reasonable prior notice, effective from your next billing period.